Source Assets product warranties can be found per product page, we cover some warranties in house, if a warranty is covered by a manufacture it will be listed on the product page. Refurbished products sold by Source Assets are accompanied by a warranty void sticker, please do not remove or tamper with this sticker as it will void all warranty on the item purchased. Warranty covers only normal failures, warranty do not cover product damage, firmware upgrades, personal repair attempts that results in damage, if your part / purchase fails, please call or email us immediately if the item is still under warranty and we will replace it or replace the item. Your warranty starts from the date on your invoice and ends at the specified warranty period on your product item. To place a warranty claim please call or email us at RMA.firstname.lastname@example.org to receive an RMA number. Any item shipped to us without an RMA authorization will be refused.
We offer a 30 return policy starting from the date on your order, after 30 days all sales are final. If you purchase an item from our website and you discover you have ordered the wrong part we will exchange the item for the correct part needed. You will be responsible for the shipping for the wrong part ordered. All returns for refund that are of no fault on our part are subject to 20% restocking fee. Refunds are usually submitted 7-10 days after receiving the part back. To be eligible for a return, your item must be unused and in the same condition that you received it. Some parts sold by us are highly static sensitive and require a qualified or certified technician to install. We urge all system board installs be done by an experienced certified technician, this will protect your investment in the part ordered and prevent unnecessary loss. Source Assets takes extra precaution on some item sold making sure to test them at day of shipping. We strive to offer quality products that you can count on when your order is delivered.
We offer the following shipping options: UPS (domestic & international) FED Ex (domestic & international) USPS (International only) if you place your order by 3:00 PST. it will ship the same day, if you have an emergency and you need to place an order after 3:00pm PST, for same day shipping please call us.
If you are interested in purchasing from our website, you may do so by adding the item to your shopping cart. We accept a variety of payment methods for online orders. You may also call 1(661)695-8365 to place an order over the phone. If you use a credit card and your order is received before 3:00PM PST your order will ship same day.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- [[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information”.
[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- [[INSERT OTHER USES OF ORDER INFORMATION]]
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
[[INSERT IF AGE RESTRICTION IS REQUIRED]]
The Site is not intended for individuals under the age of [[INSERT AGE]] .
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com or by mail using the details provided below:
Source Assets LLc
[Re: Privacy Compliance Officer]
Source Assets LLc, Bakersfield, CA 93308, United States