Definition of Product Condition

New: Product is new maybe retail packed, or plain brown box packed, comes with manufacture warranty.

New 2: Product is new non retail packaged, 1 year in house warranty

Open Box 1: Product is new never used open box comes with a manufactures warranty and retail packaging.

Open Box 2: Product is in Grade "A" condition with no sign of ware, comes with a portion of manufacture warranty that will be stated by date on the product page. May not be in retail packaging.

Open Box 2: Product is in Grade "A +" condition Like New, comes with a portion of manufacture warranty that will be stated by date on the product page. May not be in retail packaging.

Open Box 3: Product is open box condition but comes only with in house warranty.

Renewed: Product is in good condition show small signs of ware or usage, product is not in retail packaging come with a in house warranty and may have a small portion of manufactures warranty that will be list on the product page.

New Pull : Product is grade “A” condition plain box, comes with warranty in house or a portion of manufactures warranty.

Refurbished: Product is reconditioned by manufacture, Comes with a manufactures warranty.

Refurbished 3P: Product is refurbished by in house or by third party and brown boxed with house warranty.

Used: Product is used and tested, show signs of usage, product is functioning with in house warranty.

Grade A +: Like New Condition (no signs on ware).

Grade A : Shows very little to no sign of ware.

Grade A - : Shows minor sign of ware.

Grade B: Show signs of normal usage, light scratches.

Grade B - : Show signs of more than normal usage and may have light scratches.

Grade C: Show signs of moderate usage may have scratches and small dent in case.

Special Order Items are not stock locally in inventory, we will order the item from our vendor, delivery is typically 5-10  days.

If a item in our inventory is graded C, in most cases the product is in fairly good condition but has a noticeable dent in the case. You can always call for a verbal explanation for that item before purchase.

we generally don't sell laptops with a scratch on the screen, if a laptop on our product page has a scratch on the screen it will be listed in the product page details.